Service Guarantees

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99.99% Network Uptime Guarantee

One of our goals here at OpenReaction is to provide a fully stable Internet platform and in doing so we must strive to provide an always on reliable network that never fails. We guarantee our network to have at least 99.99% uptime or money back!

24/7/365 Phone/Email/Ticket Support

We strive to bring you the very best in support and service and we expand on that with 24/7/365 toll free phone support, email support, and ticket based support options. No matter what method fits you best we are ready to respond to your questions and concerns all day every day.

Price Lock Guarantee

Never worry about rising rates again! Once you are on a service plan your price cannot be changed until you upgrade or change accounts! No longer do you have to worry about rates going up.

RISK FREE 30-day Money Back Guarantee

If for whatever reason you are unhappy with your service or support within the first 30 days we will refund your money back in full less only charges for domains and other one time fee items. Our policy is a no-questions asked money back guarantee.

For more on our policies please read our Terms of Service.